- When preparing your car for shipping, make a thorough vehicle inspection.
In order to ensure that any claims of vehicle damage are accurate and enforceable, make a complete report of any pre-existing damage your vehicle may have. Dated pictures can be a very effective in making claims on damage
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- When the transport company picks up your vehicle, a Vehicle Condition Report must be completed and signed by you and the driver.
The condition report or other document used by the car mover should include: current mileage, pre-existing damage of any type including: glass, scratches, paint, dents, and so on. This report is important in case any disputes arise.
- When your car is delivered, make sure to methodically inspect it. Use the condition report given to you at pick up and go over all of the details.
Look for damage not mentioned on the original report. Check for changes in mileage and check every part of your car carefully. Look for obvious damage or changes to the car's condition that may have occurred during the shipping.
If there are any discrepancies, make sure to note them on the condition report you received on pick-up of the car, and have the driver sign the document.
- You should avoid accepting your vehicle at night or at a location that does not permit you easy access to inspecting all parts of your car.
It is absolutely essential that you perform a thorough examination of your car. Remember that once you have accepted your car, your signed documentation is what protects you.
If problems arise, reputable auto moving companies will work out disputes with you in an amicable fashion, but you must have all documents at hand.
- Schedule your auto shipping at least 4 weeks before you move. It will give you enough time to make arrangements with the auto mover to pick up your vehicle.
- Make sure to get a 3 day guaranteed window for the pick-up and delivery dates of your car. Insist on having it in writing.
- If you are not available, you should arrange an alternative authorized party such as neighbor, friend or relative you can trust to transfer the vehicle to the auto mover.
- Make sure that if you or an authorized party is not available to receive your car, that it will be stored in a secure storage facility where you will be able to pick it up at a more convenient time.
This may be subject to additional charges.
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